Close the iTunes application if it is open and disconnect your Apple device.
Click 'Start' then type 'Services' in the Search field.
Click 'Services' in the search results list under 'Programs.' The Services window opens.
Click 'Apple Mobile Device,' then click 'Stop the Service' under 'Apple Mobile Device.'
Click 'Start the Service' after the service has stopped to activate it
Launch iTunes and re-connect your Apple device to the computer.
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