How to Troubleshoot a SuperDrive Optical Drive

Insert the disc nearly all the way into the SuperDrive slot to see if the mechanism that pulls the disc engages. The disc has to be at least 3/4 of the way into the drive before the drive pulls it in, and if it isn’t far enough into the drive, the mechanism doesn’t recognize it.
Try the disc several times in a row if the drive ejects the disc after a couple of seconds. Especially when a SuperDrive is new, it can be stiff and have difficulty in pulling in discs. Re-inserting the disc helps loosen the drive and engage the mechanism that pulls the discs in.
Make sure the disc doesn’t have any dirt or major scratching on the surface if the drive accepts the disc initially, but then ejects without initializing it for the system. If the disc doesn’t appear to be dirty or scratched, try a different disc in the SuperDrive, just to be sure that the disc isn’t the issue.
Place a disc in the drive and eject it multiple times in a row if the drive is having ejection issues. A new, stiff drive can experience issues with sluggish ejection. Inserting and ejecting a disc into the drive multiple times in a row should loosen the slot.
Drag the disc icon on the desktop to the trash if pressing the eject button or the “F12” key on the keyboard does not eject the disc. If the disc still does not eject, restart the computer and hold down trackpad or the mouse button while the computer is loading. The disc should eject.
Update the firmware for your MacBook Pro if the SuperDrive makes a lot of noise upon system startup and when waking from sleep mode. MacBook Pro’s EFI 1.8 and SuperDrive Firmware 3.0 updates were designed to this noise. Both can be downloaded free at the Apple website (See Resources).
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