How to Log Out of FaceTime

Launch the FaceTime application. Click 'FaceTime' at the top of the screen and select 'Preferences' on the pull-down menu.
Click the switch next to 'FaceTime' to change the setting to 'Off.'
Click 'Done.'
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How to Update Firmware on a Mac OS X

Click the Apple menu and select 'Software Update' from the drop-down menu. This launches the App Store and automatically sends you to the Updates section. Provide an administrator username and password, if you receive a prompt requesting the information.
Click the 'More' button next to any OS X Update package in the Update section and read the update description to see if any OS X Update packages contain the latest firmware.
Select the 'Update' button next to any options that contain firmware updates. Alternatively, click the 'Update All' button to update all available software. You may need to provide your administrator username and password again.
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How to Play a Redbox DVD on a Laptop

Press the 'Eject' button on the side of your laptop to open the DVD drive.
Place the DVD in the drive, and listen for it to click into place.
Push the DVD slot in until it fully closes.
The DVD should start to play automatically. If it doesn't, click 'Start' and type 'Windows Media Player' in the Search field.
Click 'Windows Media Player' under Programs.
Click the DVD icon in the player library that appears on-screen. The DVD will begin to play.
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How to Use Microsoft Word for Mac

Open Microsoft Word by double-clicking on the icon. A new document will automatically be created for you, entitled 'Document 1.'
Determine the layout and size of your document. Go to 'File' in the top navigational menu. Select 'Page setup... .' The standard paper size is US letter (8.5 inches wide and 11 inches high). The new document that Word created for you is automatically this size. If you would like to change your document size, go to the 'Paper Size' section and choose your preferred size from the drop-down menu. Your new document is also in Portrait mode, which means the height is longer than the width. To change this, go to the 'Orientation' section and select the icon that shows the width being longer than the height. This will convert your document to Landscape mode.
Setup your workspace. Go to the icon menu bar at the top of your document. Select 'Toolbox.' A formatting palette should open to the right of your document. This contains the most commonly used tool options, such as font styles and sizes, alignment and spacing, borders, bullets, margins, as well as reference tools such as a thesaurus or dictionary. If you want to zoom in and out of your document, go back to the icon menu bar and select your desired percentage from the 'Zoom' drop-down menu to make the document easily readable for your eyes.
Decide what you would like to use your new document for. Microsoft Word is a highly versatile and flexible program; you can use it to write simple letters and correspondence or use it as a note-taking application. You can also use it to write reports, a blog post or a newsletter. Word's graphic tools allow you to make larger creative projects such as fliers, posters or banners.
Get started with project templates. To help you first figure out Word's complete tools and options, start with one of the many templates that is included with Word. Go to 'File' and select 'Project Gallery... .' Browse through the templates offered for both home and business users. Select the template you like and click 'Open.' When your new document opens, experiment with different colors, fonts and layouts to get comfortable with Microsoft Word's options.
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How to Take a Screen Shot With a MacBook

Have the content that you want as a screen shot centered on your screen. Press the 'Command-Shift-“4.” The cursor becomes a crosshair.
Move the cursor to the corner of the screen where you want the picture to start.
Click and drag your mouse to select the content for the screen shot. A selection rectangle appears in the area you define. To adjust this rectangle keep holding down the mouse key as you proceed through the next steps.
Move the selection rectangle as needed by pressing the space bar and moving the cursor. The rectangle follows this movement.
Resize the rectangle around the selection center as needed by pressing the “Option” key and move the cursor. The rectangle resizes.
Constrain the selection rectangle as needed by pressing the “Shift” key while letting go of the other keys. Moving the cursor horizontally constrains the vertical size and vice versa.
Release all the keys, including the mouse. The screenshot will appear on the desktop with the name “Picture” and a number, such as “Picture 1.”
Double-click on the screenshot so you can open and inspect it.
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How to Identify a Refurbished MacBook Pro by the Serial Number

Locate the MacBook Pro's serial number. Click on the Apple icon in the upper left corner of the screen in the menu bar. Select 'About This Mac.' Click the 'More Info' button in the About This Mac menu. The MacBook menu will appear. Find the words 'Serial Number' in the list that appears under Hardware Overview. A combination of numbers and letters appears to the right of the entry. This is the serial number.
Call Apple Store Customer Service at (800) 676-2775. Follow the prompts in the automated phone system to connect you to a customer service representative.
Ask the customer service representative to verify if the serial number on your MacBook Pro is from a refurbished model. Give the representative the computer's serial number. The representative will tell you if the serial number belongs to a computer that Apple refurbished.
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How to Connect a PC to a Mac Via USB

On a Mac-to-PC USB cable, the connection plugs are the same on both ends, so it doesn't matter which plug is connected to which computer. Plug one end of the 6-foot cable into a USB port on your Mac.
Plug the second end into a USB port on your PC. Because software drivers are built into the cable, they will install automatically when the second connection is made.
Drag and drop your files from computer to computer. On your Mac, a PC icon will be displayed on your desktop. Drag and drop files to your PC by dropping them on the icon. To send files from your PC to your Mac, click “My Computer” on the PC and there will be a “D” or “E” drive displayed to signify the Mac. Drag and drop any files you want to transfer into that icon.
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