How to Reset a Passcode Without Losing Data (15 Steps)

Power off your iPad, iPhone or iPod completely.
Close iTunes if the program is active, and then connect your iOS device to the computer using the data sync cable.
Press and hold the 'Power' and button until the Apple logo appears on the iOS device screen, and then immediately begin pressing the 'Home' button until the screen goes black. After the screen goes black, release the 'Power' button only. Continue holding the 'Home' button until iTunes opens on the computer and displays a message that you need to restore the iOS device.
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