How to Reset an App Store Password (4 Steps)

Go to the Apple ID reset password page (see Resources).
Enter your Apple ID in the open box and click 'Next.' When prompted, select the authentication method you want to use to reset your password. For example, select 'Email authentication' if you want to receive an email to help you access your account information and change your password. Select 'Answer security questions' if you want to reset your password by answering the security questions you selected when you originally created your Apple ID app store password.
Enter your birth date and click 'Next.' Answer the security questions and select the new password you want to use. Confirm your selection to reset your password.
Log in to your email account if you selected 'Email.' Click the link in the email from Apple to reset your password.
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How to Update Firmware on a Mac OS X

Click the Apple menu and select 'Software Update' from the drop-down menu. This launches the App Store and automatically sends you to the Updates section. Provide an administrator username and password, if you receive a prompt requesting the information.
Click the 'More' button next to any OS X Update package in the Update section and read the update description to see if any OS X Update packages contain the latest firmware.
Select the 'Update' button next to any options that contain firmware updates. Alternatively, click the 'Update All' button to update all available software. You may need to provide your administrator username and password again.
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